Hi, I'm Yan.

Most of my staff are 16 to 19 years old. Most have never had a real job. I don't have an HR department or a recruiter — I have me, a phone, and a stack of applications.

For years I'd burn an hour interviewing somebody who, in retrospect, never had a shot. I'd train them. They'd no-call-no-show two weekends in. I'd start over. And every time, the team that was already there picked up the slack — the same team I was supposed to be supporting, not leaning on.

I'd try harder on the next interview. Ask sharper questions. Watch for the “tells.” Some of it worked. A lot of it didn't. Hiring frontline kids is hard, and I am one operator with one set of instincts on a Tuesday afternoon between rushes.

I built QDX because I wanted a way to know — before I sat down with someone — whether they'd show up on time, take direction, leave their phone in the office, and treat customers like a guest in their home.

The first version was a Google Form for my own shop. The second version was a spreadsheet I scored myself. Now it's a real tool, with a real scoring engine, that does in five minutes what would take me a half-hour interview to even start measuring — and does it more consistently than I can, because I'm human and I have favorites.

Here's what QDX does for me, every week:

• ✓ Saves me hours I used to spend interviewing people who were never going to make it past their second weekend.
• ✓ Lets me ask sharper interview questions to the candidates who do get one — because I already know where the concerns are.
• ✓ Frees me up to focus on running the business and growing my franchise footprint, instead of restarting hiring for the same role for the third time this year.

If you run a shop and you've felt this exact pain — the wasted training hours, the phantom-shift no-shows, the kid you knew was wrong by Wednesday but you talked yourself into hiring anyway — this product was built for your world.

Not for HR theory. Not for enterprise. For us.

— Yan