Real questions. Real signal. Not personality astrology.
Below are five of the questions a candidate sees, paired with the behavior each one is measuring. The full assessment runs 5–7 minutes on a phone.
“When work is slow, what do you usually do?”
Why we ask: Frontline jobs aren't just about the rush. The way someone handles a slow Tuesday tells you whether they'll wipe down the counter, restock, prep, study the menu — or stand around waiting to be told.
“How do you usually respond when a manager corrects you?”
Why we ask: Frontline jobs are 80% feedback loop. Defensive hires don't improve. We screen for candidates who can hear a correction without blowing up or shutting down.
“What does being on time mean to you?”
Why we ask: There's a difference between "I show up at 4:00 because I'm on the schedule for 4:00" and "I'm there at 3:50, ready to go." Both call themselves on time. Only one will protect your shift.
“A customer is upset, and honestly it isn't really your fault. What do you do?”
Why we ask: The instinct to apologize and make it right is often there or it isn't. We find out before you do.
“Tell me about a rule at school, work, or on a team that you didn't love but still followed. Why did you stick with it?”
Why we ask: Restaurants run on rules — health code, cash handling, phone policy. Candidates who can articulate why a rule exists are usually the ones who follow it.
The trait map.
Six categories, each tied to behaviors that decide whether a hire will earn their shift.
Reliability
Shifts without the right number of bodies are shifts that break.
Coachability
Frontline jobs are 80% feedback-loop. Defensive hires don't improve.
Ownership
Owners look for fixes; non-owners look for someone to blame.
Rule-fit
Health code, cash handling, phone policy. Rules aren't optional.
Composure
The line gets long. The customer gets loud. The cooler dies.
Customer instincts
"Sorry about that, let me make it right" is a learnable behavior — but you'd rather hire it.
Tailored to your concept.
The default screen is built around frontline restaurant behaviors. Operators can customize:
- ✓ Specific rules — phone-on-the-floor, cash-handling, alcohol service.
- ✓ Wording for your concept — “froyo shop,” “coffee bar,” “sandwich line.”
- ✓ Phrasing of your hero copy and welcome message — applicants see your brand, not ours.
- ✓ Add-on test types (cashier math, IQ, more on the way) for roles where skills matter beyond behavior.
We deliberately don't publish the full question list or the scoring weights — that would let candidates game the test. Once you sign up, your admin dashboard shows the entire screen and the per-question logic.